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Infrastructure asset: developing maintenance management capability | Internship for Civil Engineering in Talegaon, Pune | Systematic Training in Construction Management in, Pune

Infrastructure asset: developing maintenance management capability | Internship for Civil Engineering in Talegaon, Pune | Systematic Training in Construction Management in, Pune

Maintenance management is a core process in infrastructure asset management. Infrastructure organizations must constantly strive to ensure the effectiveness of this process in order to obtain the greatest lifetime value from their infrastructure assets. This paper aims to investigate how infrastructure organizations can enhance the effectiveness of their maintenance management process.

Design/methodology/approach

This study utilized multiple case studies as the research approach. The case organizations were asked to identify the challenges faced in the maintenance process and the approaches they have adopted to overcome these challenges. Analysis of these findings, together with deductive reasoning, leads to the development of the proposed capability needed for effective maintenance management process.

Originality/value

The paper provides an in‐depth analysis of three case studies that reveal that an infrastructure organization cannot avoid the need to introduce technologies to monitor the condition of its assets and to predict when assets will fail. It suggests that organizations must be proactive in searching for the best technologies for their purpose.

Findings

The case studies reveal that maintenance management is a core process in ensuring that infrastructure assets are optimally and functionally available to support business operations. However, the main challenge is the lack of skilled and experienced personnel to understand and anticipate maintenance requirement. A second challenge is the reduced window of time available to carry out inspection and maintenance works. To overcome these challenges, the case organizations have invested in technologies. However, technologies available to facilitate this process are complex and constantly changing. Consequently, there is a need for infrastructure organizations to develop their technology absorptive capability, i.e. the ability to embrace and capitalize on new technologies to enhance their maintenance management process.

Article used by Institute of Infrastructure Studies and Construction Management(IISCM) for educational purposes.

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